Peng Logistics – a leading courier service in Nigeria – is taking its free warehousing and Pay-on-Delivery (COD) solutions to the next level with a new centralized Inventory Management System. This robust system, managed centrally from Peng’s headquarters, gives e-commerce vendors real-time visibility into their stock across Peng’s branches in Yenagoa, Port Harcourt, and Lagos. For Nigerian online brands, where trust and speed is everything, this is a game-changer: as much as 80% of customers of top e-commerce sites in Nigeria prefer to pay on delivery, making transparency and reliability in logistics crucial. Peng Logistics’ model – free warehousing coupled with efficient last-mile delivery – already helps vendors scale without worrying about storage or dispatch.

Now, with the our Inventory Management System in place, merchants can enjoy even greater peace of mind and control over their operations.

peng's inventory management system
Screenshot: Peng Logistics’ Inventory Management System dashboard provides a bird’s-eye view of all vendors and products, updated in real time (admin view).


See the system in action: We created a Test vendor portal so you can see for Yourself (Click Here).


Centralized Logistics with Nationwide Reach

Peng's Warehousing operates a centralized logistics model with branches strategically located in Yenagoa, Port Harcourt, and Lagos. All inventory data is synchronized through a single system, meaning no matter which branch handles a package, the information updates in one unified platform. This central oversight prevents any one branch from operating in isolation – ensuring consistent service quality and eliminating issues like conflicting stock records. Peng’s branches serve as local hubs for free warehousing and fast delivery, while the headquarters maintains central control of inventory and process. The result is a nationwide service with local presence: inventory can even be distributed across multiple cities for faster fulfillment, yet vendors see all their stock levels in one place. Peng’s commitment to this centralized, tech-driven approach underpins its reputation as a reliable courier partner across Nigeria.


How Our Inventory Management System Works

At the heart of Peng’s free warehousing and pay on delivery service is the new Inventory Management System – a secure, admin-controlled platform that ensures every item is accounted for across all branches. Here’s how it works:

  • Admin-Controlled Updates: Unlike ordinary stock systems, only Peng’s authorized internal team can update or modify inventory records. Vendors cannot manually add or remove stock entries themselves, eliminating any chance of unauthorized changes. This centralized control means every inventory movement is deliberate and tracked, greatly reducing errors or fraud.

  • Vendor Read-Only Portal: Each vendor gets a private, secure link to view their inventory status in real time. They can log in anytime to see exactly how many units of each product are in Peng’s warehouses, across all locations. Crucially, this access is read-only – vendors can monitor stock levels and delivery progress but cannot alter the data. This ensures transparency without compromising data integrity.

  • Real-Time Updates on Deliveries: The moment a delivery is booked, picked up, or completed, the system updates accordingly. For example, when an order is dispatched to a customer, that item is immediately marked as “Pending - out for delivery,” and once delivered (and payment collected in the case of POD), the item is deducted from the available inventory count and status changed to "Delivered". Vendors see these updates instantly, so they’re never in the dark about stock movements or sales. Every booked and completed delivery is reflected instantly on the dashboard.

  • Prevention of Loss or Theft: Because branch staff do not have independent control over the inventory records, it’s impossible to secretly remove stock without our warehousing team knowing. The system effectively prevents branch-level manipulation or inventory theft by logging all actions centrally. If an item leaves the warehouse, it must be recorded in the system by the admin – creating a clear audit trail. This high level of accountability deters pilferage and ensures that your products are safe in Peng’s warehouses at all times.

By combining centralized control with vendor transparency, Peng’s Inventory Management System creates a single source of truth for all inventory data. Vendors and the Peng logistics team are always on the same page, which leads to fewer surprises, no disputes over “missing” items, and full confidence in the numbers. In short, what you see is what you have – a true real-time reflection of your stock as your business grows.


Benefits for E-commerce Vendors: Real-Time Transparency, Trust & Efficiency

The new system isn’t about upgrades for Peng Logistics – it’s a direct boon for Nigerian e-commerce vendors. Here are some key benefits of this real-time, transparent inventory approach:

  • Real-Time Transparency: Vendors can check their stock status 24/7 via the read-only dashboard. Every stock, delivery, or return is logged immediately. This level of transparency means you always know how many units are available to sell, even as orders are being fulfilled. No more guesswork or waiting for end-of-day reports – if a product is delivered to a customer, you’ll see it reflected in your inventory count instantly. This helps in making informed restocking decisions and avoids overselling products you don’t actually have on hand.

  • Improved Accountability & Accuracy: With Peng’s team solely responsible for inventory updates, there’s clear accountability. If there’s ever a discrepancy, it can be traced and resolved by Peng’s internal audit, rather than devolving into blame games between warehouse staff and vendors. The centralized logs mean nothing falls through the cracks. This improves accuracy of records and ensures that what’s on the shelf matches what’s on the system. It builds trust – you can be confident that if the dashboard says you have 50 items in stock, there are truly 50 items ready to ship.

  • Seamless Order Fulfillment: Peng Logistics handles the entire fulfillment process – storage, picking, packaging, and delivery – so you as the vendor can focus on your core business. When an order comes in, you simply book a delivery from your dashboard or notify us on WhatsApp, and our team takes it from there. The inventory system will update the order status in real time. There’s no need for you to manually update stock on your after a sale or coordinate with a separate warehouse and courier – Peng’s integrated system does it for you. This seamless workflow reduces delays and errors that can happen when multiple parties are involved.

  • No Manual Inventory Updates Needed: Managing inventory can be tedious, especially when selling on multiple channels or during peak seasons. Peng’s solution eliminates the need for vendors to maintain separate inventory spreadsheets or constantly adjust stocks. Since Peng updates the inventory whenever a delivery is completed, the record is always current without any extra work from your side. This saves time and reduces the risk of human error in inventory management.

  • Trust-Driven Pay-on-Delivery Model: Perhaps most importantly, the system enables a trustworthy Pay-on-Delivery experience for vendors. COD (Cash on Delivery) is popular in Nigeria because customers want to see products before paying  – but it historically puts vendors at risk of failed deliveries or delayed payments. Peng’s approach builds trust into the model. You can confidently offer “payment on delivery” to customers because you know Peng has your back: the moment a package is delivered and cash collected, it’s logged in the system and you’re notified. There’s complete visibility into which orders have been paid for. Moreover, Peng Logistics has processes in place to remit your funds quickly (often the same day, avoiding the typical 1-2 day payment delays many businesses face with COD). Because the inventory updates are instantaneous, you’ll even know if a customer refused an order right away, enabling you to reach out to that customer. In essence, the system makes the POD process far less daunting and risky for vendors, turning it into a trust-based partnership. You know your products, cash, and customers are being handled responsibly.

By leveraging these benefits, Nigerian e-commerce vendors can operate with a level of confidence and efficiency that sets them apart. You enjoy our underlying logistics infrastructure – real-time inventory tech, secure warehousing, professional delivery – at zero upfront cost. It’s a win-win: customers get the convenience of paying on delivery, and you get a streamlined operation that’s both transparent and scalable.


The Numbers: 20+ Vendors and 90% COD Success Rate

Peng Logistics’ free warehousing and Pay-on-Delivery service isn’t just theoretically great – it’s already delivering real results for businesses on the platform. Here are some standout points that illustrate why Peng’s model is different and effective:

  • Over 20 Vendors Onboard (and Counting): Already, more than 20 e-commerce vendors have entrusted their inventory to Peng’s warehouses and are using the system to fulfill orders across Nigeria. These range from fashion houses and electronics stores to skincare and wellness brands and more. This growing community of merchants is a testament to the value Peng provides – each of them enjoys free 'small storage', professional delivery, and the peace of mind that comes with real-time inventory monitoring. By joining Peng, you’re in good company with other forward-thinking Nigerian brands that are streamlining their logistics.

  • 90%+ COD Success Rate: One of the most impressive metrics Peng Logistics boasts is a 90% success rate on Cash-on-Delivery orders. In other words, over nine out of ten orders with payment on delivery handled by Peng result in completed sales and collected payments. This is significantly higher than industry averages – traditionally, vendors worry about high refusal or return rates for POD orders (many retailers have faced situations where a customer cancels at the door or “disappears” at delivery time). Peng’s ~90% success rate means that its processes — from confirming orders with customers, efficient delivery times, to vetting orders — are mitigating those risks. Fewer failed deliveries translate to more revenue in your pocket and less waste of time and resources. It demonstrates that Peng’s POD system is not just convenient, but effective. You can afford to offer pay-on-delivery as an option and still maintain healthy cash flow.

  • High Customer Satisfaction and Repeat Business: The combination of fast deliveries, careful handling, and the transparency of the system leads to happier end-customers, which in turn benefits the vendor’s business. When customers know they can receive their items quickly and pay upon arrival, confidence in your brand increases. Peng’s logistics efficiency has a direct impact on your customer satisfaction. In fact, many of Peng’s current vendor-partners report better customer feedback on delivery experience and more repeat orders since switching to Peng. (For example, see the case study below of Jovita wellness brand – she experienced delight from her customers and smooth growth by using Peng.) Happy customers mean positive reviews and word-of-mouth, fueling even more sales for you.

  • Integration of Warehousing + Delivery (One-Stop Solution): Unlike standard dispatch companies or third-party logistics providers, Peng Logistics offers an end-to-end solution under one roof. You don’t have to separately hire a warehouse service and a courier – Peng handles both seamlessly. This is a unique selling point because it removes the fragmentation in the supply chain. Standard warehousing companies might store your goods but won’t deliver to your customers, while typical courier services don’t store inventory. Peng bridges that gap by providing free small storage spaces and then using its own courier network to deliver orders nationwide. For a vendor, this means less coordination, fewer contracts, and a single point of contact for all logistics needs. It also means that when something goes wrong (though rare), there’s no finger-pointing between a warehouse and a delivery firm – Peng takes full responsibility to make it right. This integrated approach is rare in Nigeria’s e-commerce space, giving Peng Logistics and its partners a distinct edge.

  • Competitive, Transparent Pricing: While on this article our focus is on the system, it’s worth noting that Peng Logistics offers its services on very favorable terms. Free warehousing truly means you’re not paying to store your goods with Peng – you only pay for the deliveries you book. Moreover, there are no hidden charges for using the inventory system or for cash handling. This is in contrast to many providers that might charge a percentage fee for COD collection or storage fees per day. Peng’s model is built to support vendor growth, not nickel-and-dime you. Even the delivery fees are flat and reasonable (often with fixed rates for intra-city deliveries and fair rates for intra-state). By removing cost barriers, Peng enables smaller businesses to take advantage of a robust logistics setup that might otherwise be out of reach.

  • Same-Day Remittance of Payments: (This is a bonus point that truly sets Peng apart.) When Peng’s riders collect cash from your customers for a delivery, the company ensures you get that money quickly. In many cases, vendors receive their cash the same day or within 24 hours, as opposed to waiting days for a courier to remit funds. This quick turnaround is possible because of the real-time system and Peng’s internal processes, and it greatly helps your cash flow. You can immediately reinvest that revenue into restocking or other needs. Combined with the high success rate of deliveries, this means your sales cycle – from order to cash in hand – is shortened significantly. Fast cash flow and low risk make for a very vendor-friendly POD service.

All these points make it clear: Peng Logistics is not just another delivery service, but a logistics partner that actively works to grow your business. The numbers (20+ vendors, 90% success) and features speak for themselves. But nothing illustrates the impact better than real-life success stories, like that of one of Peng’s long-term clients:

Case Study: Jovita Wellness Brand Thrives with Peng’s POD Service

To understand how Peng’s inventory system and POD model can transform a business, look no further than Jovita, a thriving wellness brand in Nigeria. Jovita partnered with Peng Logistics over two years ago, opting to use Peng’s free warehousing and Pay-on-Delivery services to handle their online orders. The results have been nothing short of excellent for their business.

Before Peng, The brand faced typical challenges: She (The Owner) had to send her products via waybill for every order and manually arrange dispatch riders for each order. Keeping track was difficult as sales picked up, and a few bad experiences with riders not delivering on time or remitting cash late made her wary of expanding her pay-on-delivery options. She knew that to scale her wellness products nationwide, she needed a more reliable solution.

Enter Peng Logistics. Jovita moved her inventory to Peng’s Yenagoa, Bayelsa State storage (at no cost), and immediately gained access to the Inventory Management System. Now, whenever an order comes in, she simply notifies Peng’s team via her vendor dashboard or on WhatsApp. Peng stores her items securely, so they pick, pack, and dispatch the order quickly – whether the customer is in Yenagoa, Amassoma, or other smaller towns nearby (Peng’s intra-state network has it covered). Jovita watches the process in real time: she sees when the item status changes to “pending - out for delivery” and when it’s marked “delivered” along with the inventory count updating. Every successful delivery means cash collected by the rider, which Peng remits to her the very same day.

Over two years, Jovita’s partnership with Peng has led to consistent, seamless operations. She reports almost zero incidents of missing inventory or bad deliveries. Her brand’s customer base has grown because buyers trust that they can pay on delivery and still get their products fast. The brand has expanded their product line. “Thanks to Peng Logistics, every package arrives perfectly, keeping my customers delighted,” says Jovita. This high customer satisfaction is reflected in her repeat order rate – once new customers try her product via Peng’s smooth delivery, they often come back for more.

In summary, Jovita’s case demonstrates the tangible benefits of Peng’s system: no storage headaches, real-time knowledge of stock, fast delivery to customers, and quick payment back to the vendor. It’s a recipe that has allowed the wellness brand to thrive in a competitive market, without needing to invest in their own warehouse or delivery fleet. If Peng Logistics can do this for Jovita, imagine what it could do for your business with the same level of care and efficiency.


Why Peng Logistics Stands Out from Standard Warehousing or Dispatch Services

It’s clear that Peng Logistics offers a unique blend of services, but let’s underline how this makes Peng different from the usual options out there:

  • Beyond Standard Warehousing: A typical warehouse might offer storage space for a fee, but it won’t manage your inventory actively or provide real-time access to data. Peng’s free warehousing is not just a storage locker – it’s a full-service fulfillment center. Your goods are not only stored safely; they are catalogued in a system, monitored, and handled by trained staff. Plus, you’re not paying a naira for the space. Traditional warehousing in Nigeria often comes with concerns of safety (will my goods be intact?) and visibility (I have to call someone to know my stock levels). Peng eliminates those worries with its secure facilities (your packages are stored securely in residential areas)  and the inventory dashboard that lets you see everything at a glance.

  • Not Just Another Dispatch Company: There are many dispatch rider services and courier companies in Nigeria, especially in hubs like Lagos. However, most require you to have the item on hand for pickup each time. Peng’s integrated approach means the items are already with us, ready to go. This drastically cuts down the pickup time and coordination effort. Also, Peng’s riders are coordinated through the central system, meaning efficient route planning and timely deliveries. We’re not a random bike-hailing scenario; we are your dedicated delivery partner. This reliability and consistency is something standalone dispatch services can struggle with.

  • Integrated Inventory + Delivery System: Few (if any) logistics providers in Nigeria currently offer a combined inventory management and delivery solution specifically tailored for e-commerce. You might find companies doing fulfillment for international markets or large vendors, but Peng brings this to small businesses locally. The technology backbone is a big differentiator – Our Inventory management software, warehouse operations, and last-mile delivery are all synced in Peng’s offering, which is not the case if you piecemeal different service providers. This integration means fewer mistakes (e.g., sending a product that was out of stock), and the ability to scale smoothly as order volumes increase.

  • Focus on Pay-on-Delivery and Local Market Needs: Peng understands the Nigerian market deeply. The emphasis on pay-on-delivery, the tolerance for cash handling, and the focus on key cities and inter-state routes all speak to a solution built for Nigeria’s e-commerce reality. Many generic logistics companies treat POD as an afterthought or charge steeply for the risk – Peng has embraced it, achieving a high success rate and even offering services same-day cash remittance. This is a stark contrast to others where you might chase your money or pay premiums for COD. By building the business model around what Nigerian customers and vendors need, Peng stands out as a logistics partner that is aligned with your business goals, not just a vendor to call when you have a parcel.

  • Local Expertise and Support: With branches in Yenagoa, Port Harcourt, and Lagos, Peng’s team knows the terrain, the customer expectations, and the challenges of each region. If you’ve ever tried to handle deliveries yourself, you know that delivering in Lagos traffic is a world of its own, just as reaching a customer in Bayelsa might be. Peng’s on-ground experience in these areas means they have systems in place to overcome local challenges – from traffic management to knowing the best routes and times for delivery. Moreover, Peng offers 24/7 customer support and even AI assistant update, so both you and your customers can get help or tracking info at any time. This level of support and local savvy isn’t something you’ll get with a one-man delivery bike or a generic courier who doesn’t specialize in e-commerce.

In essence, Peng Logistics combines the strengths of a warehouse, a tech platform, and a courier service into one solution tailored for Nigerian e-commerce vendors. This holistic approach is what makes Peng truly different from just dropping your products at a random warehouse or hiring a dispatch rider off the street. It’s the difference between having a fragmented logistics process and having a unified logistics strategy for your business.


Ready to Elevate Your E-commerce Logistics? – Try Peng’s Free Warehousing & POD Today!

If you’re an e-commerce brand or vendor in Nigeria looking to do Business without borders or for a  reliable warehousing and Pay-on-Delivery Logistics, now is the time to take action. Peng Logistics’ new Inventory Management System and integrated services have leveled the playing field – even small businesses can leverage enterprise-grade logistics for free and only pay when you ship orders. Imagine the growth you can achieve when you no longer worry about storage, inventory tracking, or delivery uncertainties. The system is built to scale with your business, so whether you fulfill 2 orders a day or 200 orders a week, Peng has you covered.

Don’t let logistics hold you back. Join the ranks of successful Nigerian vendors who have partnered with Peng Logistics to delight their customers with fast delivery and convenient payment options. It’s time to focus on what you do best – sourcing or manufacturing great products and marketing them – while Peng takes care of the heavy lifting (literally!) in storage and delivery.

Get Started with Peng Logistics: Contact the Peng Logistics team today to learn more about how our free warehousing and pay-on-delivery service can transform your supply chain. With Peng’s Inventory Management System ensuring real-time control and our dedicated courier network at your service, you’ll wonder how you ever managed without it.

Make the smart move for your e-commerce business – partner with Peng Logistics and watch your operations become easier, faster, and more profitable. Your customers will thank you, and your future self will too!

Reach Out On WhatsApp to Apply for storage and vendor access now, limited spaces available: 08165849926