Please read these Terms and Conditions carefully before using our services.
1. Acceptance of Terms
By using our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Services Provided
We provide fast last-mile delivery services within Yenagoa, Port Harcourt, and Lagos, Nigeria. We also facilitate interstate and international shipments.
3. Delivery Time
While we strive to deliver packages within a specific timeframe (approximately 30 minutes in Bayelsa, 40 minutes in Port Harcourt, and 1 hour in Lagos), delivery times may vary due to factors beyond our control, such as traffic, weather, or unforeseen circumstances.
4. Package Restrictions
We do not accept packages that are hazardous, illegal, or prohibited by law. We reserve the right to refuse any package that does not meet our standards.
5. Goods in Transit (GIT) Insurance
We offer optional GIT insurance to protect your packages during transit. The insurance coverage and claim process are subject to the terms and conditions of the insurance provider.
6. Liability
While we take all reasonable steps to ensure the safe and timely delivery of your packages, we cannot guarantee the delivery time or condition of the package. We are not liable for any loss or damage to your package unless it is covered by GIT insurance or directly caused by a personnel.
7. Customer Responsibilities
You are responsible for providing accurate and complete shipping information, including the recipient's name, address, and contact information. You are also responsible for ensuring that your package is properly packaged and labeled.
8. Modifications to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
10. Dispute Resolution
Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through amicable negotiation or arbitration.
By using our services, you acknowledge and agree to these Terms and Conditions.