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Why Peng Logistics? Your Instant Delivery Partner! As fellow Business owners like most of you, We built this entire brand for one reason - "MAKE DELIVERIES FASTER AND SAFE" for you. CLICK HERE to learn why we are your choice delivery partners. What services do you offer? We have a robust team of delivery riders in our service areas and offer 1. Instant On-demand delivery services, 2. Our coverage also allows us to facilitate Inter-State Doorstep deliveries within our coverage Areas, 3. We also facilitate international shipments from our locations. All other features are Just extras mainly due to the fact that we have a presence and a robust team of dispatch Riders and delivery personnel in our service areas. How can I track my delivery status in real time? Upon booking a successful Dispatch delivery you will receive a SMS or email notification with your order number and tracking Link, however you can also reach us for live support if you need further assistance. What factors determine the average delivery time for local shipments? Mainly distance and Traffic conditions at the moment, wrong contact information or location, unavailable customers, but routine checks by security officials or emergency situations like vehicle breakdown, bad network or weather can also lead to slight delays What steps should I take if my delivery is delayed? Confirm from our support team what could be the issue and be rest assured they'll be on it immediately. How does Peng Logistics handle high order volumes and peak delivery times? If we are at our maximum capacity, you'll get a “fully booked” or “rider will be available in few minutes - hours message”. We usually state the exact estimated time. Our expert team plans routes and our fleet managers ensure order are moving in real-time. What technology is used for delivery tracking and route optimization? We utilize the most advanced delivery systems and AI tools to optimize routes, Track deliveries and provide faster delivery experiences. What delivery service options are available for e-commerce businesses? Does free warehousing, Fixed delivery fees, Instant dispatch and pay on delivery/cash on delivery sound like something you'd love? Then we're your team! Where do you cover in Bayelsa state? Mainly yenagoa the capital city but our local experts reach all the neighboring communities around like Amassoma, Otueke, Agbura, Ayama, Emeyal, Imiringi, Ogobiri, Agbia, Nedugo, Obuna, Tombia e.t.c. Where do you cover in Rivers state? Mainly Port Harcourt City the capital but our local experts reach neighboring communities like Eleme, Elele, Isiokpo e.t.c. Where do you cover in Lagos state? Lagos island (Ajah, Lekki, VI, Ikoyi, Ibeju Lekki) and Lagos mainland (Ikeja and Ikorodu Regions) What are the pricing options for local and nationwide delivery? We offer mainly doorstep deliveries for both local dispatch and interstate shipments, check with our live support teams or AI assistants for Exact fees/fee structures.