E-commerce fulfillment simply means handling everything that happens after a customer places an order — picking, packing, warehousing, and delivering the product safely to their doorstep. Cash on Delivery (COD), on the other hand, is a payment method where customers pay only after receiving their orders, which remains highly popular across Nigeria.

However, running efficient fulfillment and COD services in Nigeria comes with unique challenges:

  • Unreliable Delivery Networks: Many parts of Nigeria still suffer from poor road networks and unpredictable courier systems, causing delayed or lost deliveries.
  • High COD Default Rates: Customers often refuse orders at the point of delivery, leading to financial losses for e-commerce brands relying on COD.
  • Inventory Management Gaps: Without real-time inventory systems, businesses struggle with stock inaccuracies, leading to failed orders and customer dissatisfaction.
  • Fraud Risks and Order Cancellations: COD opens room for fake orders, customer indecision, and fraud attempts, making it riskier without proper verification systems in place.

Just to mention a Few 💔

At Peng Logistics, we have combined our "free warehousing" and "pay on delivery services" with a simple yet powerful "inventory management system" to help Nigerian e-commerce brands grow and enjoy the most reliable E-commerce Fulfillment service— with less stress, fewer failed COD deliveries, and more trust.

For a More In-depth Overview, See: The Inventory Management System Powering Free Warehousing & Pay-on-Delivery Services in Nigeria

Packaging orders for shipment
Picture: Man packaging orders for shipment


Here’s a Quick breakdown:

✅ Real-Time Stock Monitoring: Each vendor gets a private link to view inventory updates live — no spreadsheets, no guesswork.

✅ Admin-Controlled Accuracy: Only Peng Logistics’ HQ team, the same team you interact with for order management and remittance, the same team that follows up on customers—can update stock. No branch-level edits, no errors, no theft.

✅ Auto Inventory Updates on Deliveries: Once your delivery is marked complete and paid for, your inventory is auto-updated. You see what’s sold — instantly and can easily tally your deliveries with your inventory count.

✅ Instant Dispatch from Our Warehouses: We store your products for free in Lagos, Port Harcourt, and Yenagoa — and dispatch immediately when orders drop, ensuring deliveries are completed in few hours, same-day. No wait time.

✅ Same-Day Remittance on Paid Deliveries: We collect payment on delivery and remit your money the same day. No chasing riders or waiting 2–3 days.

✅ Proactive Customer Follow-Ups: Our team calls, confirms, and reminds your customers — reducing failed deliveries and boosting COD success.

✅ 90%+ Pay-on-Delivery Success Rate: We’ve helped over 20 brands grow faster with our system reaching an unbelievable 90% success rate on C.O.D orders. Jovita’s wellness brand has worked with us for 2 years without hassle.

Our Fast dispatch and Proactive customer follow-ups means less failed orders, Our inventory management system ensures your products are safe and well accounted for!

📦 As an E-commerce brand we've put a simple yet effective system together for you so you can Stop worrying about inventory, warehousing, or COD delivery issues, Let Peng Logistics handle the heavy lifting — so you stay focused on selling.

We've built all of this on our Existing courier service, so you can be rest assured that the Orders are all handled internally, Traditional e-commerce Fulfillment solutions may have a fancy platform but lack the Internal infrastructure or local courier providers lack the systems but have the infrastructure, this keeps your attention scattered.

We've put all of it in one simple to use system that gets the Job done ✅ 


Ready to get started?

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