Same-day and next-day last-mile delivery across Lagos, Port Harcourt, and Yenagoa. Reliable riders, real-time updates, proof of delivery, and optional COD.
- Daily pickups from your shop or warehouse
- Same-day delivery in city
- Proof of Delivery (photo + name/OTP)
- Returns handling and COD support
In Nigeria, last-mile delivery means getting your package from the closest dispatch point to your doorstep. It’s the final step, and it’s usually the hardest. Bad roads, poor addresses, and unpredictable customers make it a unique challenge here in Nigeria.
The rise of WhatsApp stores and informal commerce adds new complexity, requiring unique last-mile approaches that differ from Western models.
Businesses in Lagos, Port Harcourt, and Yenagoa already use our service for reliable deliveries. Our dispatch personnel picks up parcels from the fulfillment center or vendor and delivers same-day to the customer's doorstep.
Why Last-Mile Delivery in Nigeria Matters
Nigerian buyers don't care about your order process or fancy branding. They only remember how their package arrived.
Late? Damaged? Delivered by someone rude? That’s all they’ll think of when they think of your brand especially for new customers.
80% of Nigerian shoppers say they won’t buy again if delivery was poor. Fast, efficient and simple delivery services is the expectation of your customers.
What Makes it So Difficult in Nigeria?
- Bad addressing and roads: No proper address system across Nigeria. Some roads are bad or flooded leading to remote areas being cut off.
- Traffic on urban cities: Lagos at 4pm? Port Harcourt at 8am? Delays are almost 100% guaranteed.
- High delivery costs: Especially for small businesses, the cost can eat into profit.
- Failed deliveries: Cash on delivery (COD) orders with customers not home = lost time and fuel, A.K.A “Money”.
- Bad actors or Untrained personnel: Nigerians face these everyday, riders vanishing with important items, poor customer service, and many more.
How Peng Is Solving It
Here’s how we built a last-mile system that works in real life:
- Local hubs in Lagos, PH, and Yenagoa - We hire local riders and delivery personnel who know these cities street by street.
- Closest rider gets assigned instantly - No unnecessary delays, the closest or free rider gets the order.
- Live tracking for every order - You see where your package is, no guesswork.
- 24/7 support - We’re available to handle issues and make fixes whenever neccessary.
- Trained riders that handle COD safely - Riders are prolerly vetted, trained and processes are strict.
Real World Impact
Most of the fashion houses & beauty brands in Yenagoa struggled with late deliveries. Now they offer same-day shipping across town because we built a hub right there.
Hundreds of online vendors and e-commerce brands in Port Harcourt used to lose customers to Lagos sellers. Now, they compete on speed — and win.
Ready To Improve Your Last-Mile?
The final mile is hard in Nigeria, but not impossible.
When you partner with a logistics provider that knows the streets, the pressure points, and the expectations — you stop worrying.
We don’t just move boxes. We move trust and repeat business. Join us by booking your first delivery.
