Last-mile Delivery in Nigeria by Peng Logistics
Same-day and next-day last-mile delivery across Lagos, Port Harcourt, and Yenagoa. Reliable riders, real-time updates, and proof of delivery.
- Daily pickups from your shop or warehouse
- Same-day delivery in city
- Proof of Delivery (photo + name/OTP)
- Returns handling and COD support
In Nigeria, last-mile delivery means getting your package from the closest dispatch point to your doorstep. It’s the final step, and it’s usually the hardest. Bad roads, poor addresses, and unpredictable customers make it a unique challenge here in Nigeria.
The rise of WhatsApp stores and informal commerce adds new complexity, requiring unique last-mile approaches that differ from Western models.
Businesses in Nigeria rely on our unique last-mile strategy for reliable local deliveries. Our dispatch personnel picks up parcels from the fulfillment center or vendor and deliver same-day to the customer's doorstep across our coverage areas.
Here's Why Last-Mile Delivery in Nigeria is Very Crucial
Most Nigerian buyers don't care about your order process or fancy branding. They only remember how their package arrived.
Late? Damaged? Delivered by someone rude? That’s all they’ll think of when they think of your brand, especially new customers.
The Statistics: 80% of Nigerian shoppers say they won’t buy again if delivery was poor. Fast, efficient and simple delivery experience is the expectation of your customers.
What Makes The Final Mile So Difficult in Nigeria?
1. Bad addressing and roads
No proper address system across Nigeria. Some roads are bad or flooded leading to remote areas being cut off.2. Traffic on urban cities
Lagos at 4pm? Port Harcourt at 8am? Delays are almost 100% guaranteed.3. High delivery costs
Especially for small businesses, the cost can eat into profit.4. Bad actors or Untrained personnel
Nigerians face these everyday, riders vanishing with important items, poor customer service, and many more.How Peng Is Solving Nigeria's Unique Final Mile Challenges
Here’s how we built a last-mile system that works in real life:📦 Local hubs in Lagos, PH, and Yenagoa
We have dispatch centers near you, we hire and train local riders and delivery personnel who know these cities street by street.🏍️ Closest rider gets assigned instantly
No unnecessary delays, our dispatch strategy ensures the closest or a free rider gets the order.⏱️ Live tracking for every order
You see where your package is, or get real-time updates: We utilize advanced technology.📞 24/7 support
We’re available to handle issues and make fixes whenever neccessary.Our strategy focuses on utilizing local expertise, technology and active customer support to ensure reliable delivery.
Real World Impact of Our Last mile Strategy across Nigeria
Most of the fashion houses & beauty brands in Yenagoa struggled with late deliveries. Now they offer same-day shipping across town because we have a hub right there.
Hundreds of online vendors and e-commerce brands in Port Harcourt used to lose customers to Lagos sellers. Now, they compete on speed — and win.
Ready To Improve Your Last-Mile in Nigeria?
The final mile in Nigeria is hard, but not impossible.
When you partner with a logistics provider that knows the terrain, streets, the pressure points, and the expectations — you stop worrying and start growing.
We move trust and repeat business one package at a time. Join us by booking your first delivery.
